The Asian Bankers Association (ABA) and Qorus, an ABA Knowledge Partner, held a professional Training Workshop on “Demystifying AI in Banking (Part I): Generative AI: Customer Care, Analytics, and Campaign Management” on 11 December 2025 led by Rudradeb Mitra, world-recognized AI researcher, entrepreneur and author of “Creating Value with AI”.
Dozens of participants from Dubai, Myanmar, Nepal Singapore, Sri Lanka, Taiwan and Vietnam joined the intensive two-hour training. Paid participants received a summary of the presentation and exclusive access to the training’s edited recording at the ABA’s YouTube channel, together with a Certificate of Participation.
The summary of the presentation emphasized some important issues in the extensive and at times technical training for bankers, as well as provided pointers that bankers need to heed on the implementation of AI projects in their respective institutions.
