The Asian Bankers Association (ABA) and Qorus, an ABA Knowledge Partner, are encouraging bankers and related professionals to join the second Training Workshop on “Agentic AI: From Automation to Autonomous Decision-Making”, to be held on 18 December 2025 at 2PM Taipei time and led by Rudradeb Mitra, world-recognized AI researcher, entrepreneur and author of “Creating Value with AI”.
KEY LEARNINGS:
After the very successful and informative first session held on 11 December 2025, participants expressed very positive responses. Now, this second part on 18 December 2025 will be also a powerful two-hour session with two particular objectives incumbent to the overall banking operation:
- Enhanced Customer Experience Strategies: Participants will learn how to use generative AI tools like chatbots and virtual assistants to deliver personalized, 24/7 customer care and improve overall customer satisfaction.
- Practical AI Integration Framework: Understand the steps to implement generative AI in banking operations, including risk management, ethical considerations, and aligning AI adoption with organizational goals.
AGENDA
18 DECEMBER 2025: WEBINAR #2 – Agentic AI: From Automation to Autonomous Decision-Making
14:00 Opening Remarks
14:02 Feature presentation by Trainer Rudradeb Mitra
(1) Introduction to Agentic AI and its relevance in banking
(2) The Evolution of Agentic AI in the Banking Industry
(3) Use Cases for Banks
(4) Benefits & Strategic Impact
(5) Risks, Governance & Regulation
(6) Implementation Roadmap
(7) Case studies
15:40 Interactive Q&A
16:00 Closing Remarks
TARGET AUDIENCE
The training workshops are designed for Executives and Managers in Distribution, Marketing, Customer Care, Operations, and also Technology and Innovation Leaders who want to strengthen their AI literacy and lead transformation with confidence.
TRAINER

- AI researcher, Entrepreneur, Author of “Creating Value with AI”, Mentor and Founder of Omdena, The World's Biggest human-centered AI development platform.
- Invited speaker at Facebook, Intel, Google, Philips, Accenture, UN, Swedbank, BNP Paribas, USC Business School events in 35+ countries.
- Mentor of Google for Startups, Techstars, Seedstars, University of Southern California, Founders Institute, and StartupWise Guys.
- Named 'top 10 inspiring CEOs in 2020' by Analytics Insight.
PRICE
US$50 for session on 18 December 2025. For large group registrations, write to programs@aba.com.tw to benefit from special discounts.
Paid participants will also have to answer a test online within a week after each session. For each session, participants will receive an official ABA and Qorus Training Certificate on AI in Banking, adding value to their professional credentials.
Interested participants, please submit credit card payment at the ABA website here:
After payment, paid participants will receive their respective registration link to the Training Workshop.
Paid registrants that could not join the session LIVE, will receive ON-DEMAND access.
Restricted capacity so please join now!
About Qorus
Qorus is the global community where finance professionals and organizations solve challenges and reinvent themselves. Over 50 years of experience means Qorus has diverse knowledge and best practice as well as global reach. Members can access an innovation library of over 7,000 case studies, reach colleagues and experts at 1,200 financial brands in 120 countries.