Malayan Banking Bhd (Maybank) will continue offering support to customers who are still recovering from the effects of the pandemic under its Maybank repayment assistance programme for individual, small and medium enterprises (SMEs) as well as non-retail customers.
In a statement on March 9, the bank said its focus was to tailor financial support for its customers in line with its mission of humanising financial services.
The Maybank repayment assistance is available to all individual customers who have experienced loss of employment or at least a 50% reduction in income, as well as SMEs and non-retail customers who have experienced a decrease in revenue.
It added that the affected customers must meet several criteria namely not under an existing repayment assistance programme as at the date of application, loan/financing is still performing (not in arrears for more than 90 days), as well as loan/financing having been disbursed on or before Sept 30, 2021.
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