Promoting Age-Friendly Initiatives: A Leap Towards Sustainable Development, Achieving Dual Distinctions in Financial Service Evaluation by Land Bank

Land Bank receives the prestigious “Age-Friendly Award” at the Want Want China Times Financial Service Evaluation Awards. The award was presented by Chairman Chien-Jung (left) of the Taiwan Academy of Banking and Finance, with the Deputy General Manager Lin (right) accepting on behalf of the bank.

 

The China Times held the inaugural “Want Want China Times Financial Service Evaluation Awards” ceremony at the Regent Hotel on the afternoon of June 20th, 2023, to acknowledge the dedication and relentless efforts of financial institutions. Land Bank was honored with the “Sustainable Development Award” in the banking sector and the “Age-Friendly Award” in the service category, recognizing the bank’s commitment to achieving sustainable development goals and the fruitful endeavors in enhancing customer service quality.

In order to align with international standards and advance towards sustainable development, Land Bank not only incorporates sustainable development goals into its business strategy and core operations, but also establishes a Sustainability Development Committee to formulate an “Environmental, Social, and Corporate Governance (ESG) Promotion Blueprint.”

Annually, the bank reports the achievements of its ESG initiatives Promoting Age-Friendly Initiatives: A Leap Towards Sustainable Development, Achieving Dual Distinctions in Financial Service Evaluation by Land Bank The China Times held the inaugural “Want Want China Times Financial Service Evaluation Awards” ceremony at the Regent Hotel on the afternoon of June 20th, 2023, to acknowledge the dedication and relentless efforts of financial institutions. Land Bank was honored with the “Sustainable Development Award” in the banking sector and the “Age-Friendly Award” in the service category, recognizing the bank’s commitment to achieving sustainable development goals and the fruitful endeavors in enhancing customer service quality.

In order to align with international standards and advance towards sustainable development, Land Bank not only incorporates sustainable development goals into its business strategy and core operations, but also establishes a Sustainability Development Committee to formulate an “Environmental, Social, and Corporate Governance (ESG) Promotion Blueprint.”

Annually, the bank reports the achievements of its ESG initiatives individuals to leverage their own real estate assets for financial support in their retirement years. Additionally, the bank has made available low-cost, easy-to-understand small-sum lifetime insurance policies, specifically designed to lower the barriers to entry and provide basic security for older adults. Furthermore, in line with the FSC’s “Trust 2.0 Plan,” the bank offers five major trust services: “Social Welfare Care Trust,” “Social Welfare Public Welfare Care Trust,” “Pre-Funded Care/Insurance Trust,” “Social Housing Age-Friendly Rental Retirement Trust,” and “Age-Friendly Housing Trust Integration Service.” Among these, the innovative “Age-Friendly Housing Trust Integration Service” leverages the bank’s expertise in real estate, combining real estate trust services provided by developers with long-term care trust services offered by institutions. This expands the scope of elderly care services and housing solutions.

 

Land Bank receives the prestigious “Sustainable Development Award” at the Want Want China Times Financial Service Evaluation Awards. The award was presented by Vice Chairperson Tsui-Ling Hsiao (left) of the FSC, with the Deputy General Manager Lin (right) accepting on behalf of the bank.

 

To enhance the inclusiveness and convenience of financial services, Land Bank has implemented friendly financial service measures and established an accessible website and service environment. These efforts aim to assist financially vulnerable consumers in accessing financial services. Additionally, the bank has adapted to the trends of digital finance and changes in consumer behavior by promoting digital financial innovation. By providing diverse financial products, mobile payments, and online loan applications and insurance services, the bank enhances customer experience and improves service accessibility. It is worth noting that the bank has been ranked among the top 25% in the FSC’s assessment of fair customer treatment in the financial services industry for four consecutive years, highlighting its commitment to enhancing customer service quality and meeting customer needs.

In the bank’s pursuit of sustainable development, it will utilize its abundant resources and financial influence to internalize the ESG concept as a fundamental part of the corporate culture. From top to bottom, Land Bank will actively promote and implement sustainable development goals, aiming to promote social welfare and achieve inclusive growth. Moreover, play a more proactive role in fostering positive developments in the overall environment, society, and economy.

Land Bank of Taiwan

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